Terms and conditions

TERMS AND CONDITIONS OF LUCKERA CASINO

1. GAMBLING AGE LIMITTo use our services, you must be at least 18 years old (or the age of majority in your jurisdiction). You warrant that you are at least 18 years old and have reached the age of majority.

2. MEMBERSHIP AND ACCOUNTSBy registering with us, you agree to open an account with us and abide by these Terms and Conditions. Each user is only allowed one (1) account. We reserve the right to terminate any multiple accounts held by a single individual or entity.

3. LICENSED OPERATORLuckera Casino is licensed under the laws of Curaçao, as evidenced by License Number OGL/2024/1111/0488 issued by Curaçao Gaming Authority.

4. OPERATION IN POLANDWe are allowed to operate in Poland and have taken reasonable steps to comply with Polish law requirements. Our services may be accessed through mirror sites that cater specifically to the needs of Polish users, including support for BLIK payments.

5. BONUS TERMS AND CONDITIONS

• All bonuses (welcome, deposit match, free spins) come with a wagering requirement of 35 times the bonus amount plus any winnings from free spins.
• The maximum bet per spin is 5% of the bonus received.
• Slots and table games contribute differently to the wagering requirements. Details can be found in our Bonus Terms.

6. DEPOSIT AND WITHDRAWAL LIMITSWe reserve the right to implement deposit limits on a daily, weekly or monthly basis at your request. Withdrawal limits are set at PLN 10,000 per day.

7. ACCOUNT RESTRICTIONSIf your account has been inactive for twelve (12) months or more, it will be subject to automatic termination and closure in accordance with applicable regulations.

8. GAME FAIRNESS AND SECURITY

• Our games use Random Number Generators (RNGs) that are certified as fair by our licensors.
• We have implemented the highest levels of encryption security using SSL/TLS technology provided by Cloudflare.
• Our site is audited regularly to ensure compliance with relevant gaming laws and regulations.

9. CUSTOMER SUPPORTOur customer support team is available 24 hours a day, seven days a week via live chat or email.

10. RESIDENTIAL GAMBLING FEATURES

• We provide tools for responsible gambling including the option to set daily/weekly deposit limits and time-outs of varying durations.
• In addition, users can permanently self-exclude from our site if they feel that it is interfering with their life negatively.

11. COMPLIANCE WITH APPLICABLE LAWSBy using our services, you acknowledge your responsibility for ensuring compliance with all applicable laws in your jurisdiction.

12. CLOSURE OF ACCOUNT AND TERMINATION

• We reserve the right to close any account at any time without giving notice or providing reason.
• Upon closure of an account, we may deduct from that account any outstanding balance due to us.

By accessing and using our services, you agree to be bound by these Terms and Conditions. Your use of Luckera Casino is governed solely by these rules.