Privacy Policy

Luckera Casino's Data Protection and Processing Statement

We are committed to protecting your personal data and respecting your rights under applicable laws. This statement describes how we collect, use, store, and protect your data.

What We Collect and How We Use It

When you register on our website or mobile platform, create an account, make a deposit, place bets, participate in promotions, or contact us directly for support, we may gather the following information:

• Personal details: name, date of birth, address, phone number
• Contact information: email address
• Financial data: payment method details (e.g. credit card numbers)
• Technical data: device type, browser type and version

We use this information to provide you with access to our services, verify your age for eligibility, enforce applicable laws and regulations, prevent money laundering and fraud, and improve our website performance.

Cookies

Our website uses cookies, which are small files stored on your device. These help us remember user preferences, facilitate login processes, and identify issues that may need addressing. Cookies can be classified into:

• Essential: for authenticating users, maintaining sessions
• Functional: for storing language or location settings
• Analytical: to gather traffic data (e.g. Google Analytics)
• Marketing: for targeted promotional offers

You may refuse cookies or adjust your preferences in browser settings.

Data Protection

We adhere to strict security standards and policies:

• SSL/TLS encryption by Cloudflare ensures secure connection establishment
• Regular audits, updates, and back-ups of data protect against loss
• Authorized access is granted through rigorous identity verification processes

However, no security measure can guarantee complete protection. Your personal responsibility in maintaining secrecy over sensitive information (e.g., login credentials) remains unchanged.

Your Rights

As a registered user or visitor, you are entitled to:

• Access: view and obtain your stored data
• Rectification: correct inaccurate or outdated details
• Erasure: delete your account entirely upon written request
• Data Portability: export data for transfer to other service providers

To exercise these rights, please contact our customer support through a dedicated email address or the platform.

Children and Youth Protection

We are committed to protecting children from potential harm. If we suspect that you're under 18, we will restrict account access temporarily.

Transfer of Data

Personal data may be transferred to:

• Lawful authorities in accordance with applicable laws
• External auditors and security firms for compliance checks
• Partner organizations providing services or support

Transferred information is kept confidential by all parties involved.

Consent Withdrawal

You can withdraw consent at any time, though it may impact the functionality of our platform. You may do this through an email sent to a specific contact address provided in customer support sections.

We update our Privacy Policy as needed, with significant changes announced on-site and/or via direct communication when appropriate.